ORDER TRACKING

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

 

Order Statuses Explained

Received by Economy Candy means your order is confirmed! We have your order and it’s waiting to be put together.

Processing means your order is being reviewed and cannot be canceled under any circumstances.

Pending Customer Response means we need more information from you before we can complete your order. Look for an email from us letting you know what info we need and respond ASAP to prevent additional delays.

In The Works means your order is being put together and cannot be canceled under any circumstances.

Ready for Pick Up means your order is ready for your scheduled Store Pick Up. Please remember to have your order number readily available at time of pick up.

Completed means your order has left Economy Candy and is on its way to you!

Canceled / Refunded means either you contacted us to cancel your order within the cancelation window or we were unable to get in touch with you about an update to your order and as a result your order was canceled. If your order has been canceled, the charge to you card has been voided or refunded.

Failed means your billing information could not be processed. Usually this is because of a type-o in either the billing address or credit card number entered. It happens to the best of us!